Consumer Data/Privacy Policy
Heritage Poultry ABN 78 982 427 667 ("we", "our", "us") recognises the importance of privacy issues. This Privacy Policy briefly tells you how we manage the personal information that we collect, use and disclose and how to contact us if you have any queries.
Personal information is information or an opinion, in any form and whether true or not, about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.
Collection of Personal Information by us
The kinds of personal information we collect and store will depend on what products and services you request from us. However, it may include (amongst other things):
- Personal information you give us when you request a product or service from us
- Personal information you give us when you make a purchase. This information may include your name, address, telephone numbers, e-mail address, credit card details
- Communications between you and us
- Transactional information about your use of our products and services
- How your personal information will be used
We collect your personal information so that we can use it for our functions and activities which include, amongst other things:
- Addressing any feedback or complaints you may have
- Answering any queries you may have
- Any purposes for which it was requested and directly related purposes, and developing, improving and marketing our products and services.
- If you do not provide us with your personal information, we will be unable to do one or more of the above.
We may e-mail or fax to you updates about our products and services. If you do not wish to receive updates on our products and services or associated offers, you are able to remove your details from the subscriptions list via phone, email or fax request.
We will assume you consent to management of your personal information in the manner specified in this Privacy Policy (which may change from time to time) and our Privacy Statement until you tell us to the contrary.
Use and Disclosure of Personal Information by us
If we use or disclose your personal information for a purpose (the “secondary purpose”) other the main reason for which it was originally collected (the “primary purpose”), to the extent required by law, we will ensure that:
The secondary purpose is related to the primary purpose of collection (and directly related in the case of sensitive information), and you would reasonably expect that we would use or disclose your information in that way; or you have consented to the use or disclosure of your personal information for the secondary purpose; or the use or disclosure is required or authorised by or under law; or the use or disclosure is otherwise permitted by law (for example, as a necessary part of an investigation of suspected unlawful activity). Collection of information other than personal information
Information of this nature can include:
Site visit information. When you visit our website, we and/or our contractors collect general information about your visit which may include your server address, the date and time of your visit, the pages you accessed, the information you downloaded and the type of Internet browser you used.
We and/or our contractors may use this information in anonymous, aggregated form, for statistical purposes only, to assist us in improving the quality and usability of our website.
Access and Correction of your Personal Information
You can ask to obtain access to your personal information that we and/or our contractors hold, although under some circumstances permitted by law, we may not provide such information to you. Also, we may not be able to require our contractors to provide personal information to you.
We may ask you to put your request in writing and pay a reasonable fee levied by us for this.
It is important to us that the personal information we hold about you is accurate, complete and up to date. If you are aware that this is not case and would like your personal information corrected, or simply
HERITAGE POULTRY STUD
P O BOX 207
MAITLAND, SA 5573
Phone: 08 8836 7242
Fax: 08 7421 4351
Email: heritagepoultry@internode.on.net
Complaints
If you have a complaint about the way we have dealt with your personal information, please contact us at the above telephone numbers and ask to speak with our Privacy Officer or visit our website mentioned above.
We will make all reasonable attempts to respond to your complaints or requests.
If you are unsatisfied with the outcome, you may refer the matter to the Office of the Federal Privacy Commissioner at:
Website: www.privacy.gov.au
Phone: 1300 363 992
Updates to Privacy Policy
We may amend this Privacy Policy at any time and from time to time. If we do so, we will post the amended Privacy Policy on our website (mentioned above) so that you will always be aware of how we manage your personal information.
